Differentiate Your Service with VIP and Maximize Your Success

Our Services

VIP Hospitality is your best-in-class aviation partner, helping you excel in every customer-centric touchpoint at your airline or airport to ensure seamless, stellar passenger travel. We know that increasing your customer retention by just 5% can increase profits by 25-95%. We will assist you with your customer loyalty efforts by going above and beyond for your clients with our absolute focus on the human touch.

Passenger Services

We minimize your passenger service challenges by taking a “value individual people” approach so they can travel safely, on time, and stress free for a positive experience that they will remember you for.

Airport Services

VIP Hospitality maximizes your customer service support to help your travelers feel emotionally calm, confident, and relaxed. Our goal is to minimize the travelers anxiety through our many service options.

Security Services

Our security services include international arrivals, TSA Checkpoints, other secured areas and door guarding. Safety and security with a strong sense of servitude and a smile are the mottos for our training.

Lounge Services

Our service culture, long history in lounge management, plus strengths in food & beverage services, and robust service delivery equate to a successful business solution for your airport, airline or company.

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AIRPORT EXPERIENCES

Client Testimonials

emirates

“VIP Hospitality have done an outstanding job here in Seattle. They always strive to deliver an upgraded level of service to all airport and airline customers. It is this focus on excellence that sets them apart in a very crowded field. Their management have extensive airline and airport experience, so they understand the challenges that come with a busy airport operation. I have no hesitation in recommending them for future business opportunities”. 

Airport Services Manager, Emirates
STAC - SETAC

“VIP Hospitality has been a great service partner for us! They are very professional, responsive, and have a solid leadership team! With VIP Hospitality as our service partner, we have a great peace of mind with our airport operations.”  

General Manager, Seattle-Tacoma Airline Consortium
SEATAC
“VIP Hospitality is a wonderful partner with high integrity, experience in airline and airport operations, customer service oriented and very professional in a wide range of support staffing areas.  The Port of Seattle, Seattle-Tacoma International Airport has worked closely with VIP Hospitality through many changes and growing pains over the years, and VIP has met every challenge. VIP continues to support the Port of Seattle with exemplary business minded decisions and in a proactive and adaptive manner.  I highly recommend VIP Hospitality for any airport or airline support staff services needed in the future.” 
Senior Manager Airport Terminal Operations, SEA